Order information

Currently, we do not offer gift-wrapping services for online orders. We apologize for any inconvenience this may cause.

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We accept various payment methods:

  • Credit and Debit cards (Visa – Mastercard)
  • Cash on Delivery up to 14,000 SAR.
  • Tabby & Tamara.
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If you wish to cancel your order, please Contact us and we will use all reasonable endeavors to cancel it provided the order has not been processed. If your order has already been processed, such cancellations will be treated as a return.

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All products displayed on the website are subject to availability. If, for any reason we were not able to supply a particular product, our Customer Care team will inform you as soon as possible and a cancellation and refund will be processed. 

Cancelled order will be refunded back according to the payment method, for debit/credit card payments, refund will be processed back to the same card used and amount will reflect in your bank account within 5 to 7 working days.

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